Privacy Policy
Last Updated: October 2022
Introduction
Sunnyside Services, LLC, a Delaware limited liability company ("Company", "we" or "us") respect your privacy and are committed to protecting it through our compliance with this policy.
This policy explains how we collect and process your information, including personal information, also known as personal data (i.e., any information that personally identifies you such as your name and contact information), when you visit the websites www.swifttags.net and www.swift-tags.com (our "Websites") and/or utilize the services and products provided by us (collectively, and together with the Websites, the “Services”). Please read this Privacy Policy carefully.
If you do not agree with the terms of this Privacy Policy, please do not use or access the Services. Your use of the Services is your acknowledgement and agreement to the terms of our Privacy Policy and any other applicable agreement that may be provided together with the Services. We reserve the right to make changes to this Privacy Policy at any time and for any reason.
We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Services, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Services after the date such revised Privacy Policy is posted.
Children Under the Age of 18
Our Services are for the exclusive use of adults (18 years and older). We don't knowingly collect or solicit personal information from children. If you are a child under 18, please do not attempt to use or access the Services or send any personal information to us.
If we learn that we have collected personal information from anyone under 18, we will delete that information as quickly as possible. If you are a parent or guardian of a child who you think may have given us some personal information, please contact us at support@swifttags.net.
Information We Collect About You and How We Collect It
We collect information, including your personal information, in order to provide and continually improve our Services. We collect information you provide to us and through your usage of the Services, from others or by automated means.
Information You May Provide to Us
- Personal Information that identifies you, such as your name, contact details including phone number, email address, postal address, telephone number, ID information such as driver’s license number, vehicle registration number and/or social security number, vehicle information such as license plate number, and other household information;
- Financial, Payment and Commercial Data, such as name, billing address and payment card details, including credit card numbers, expiration dates, and security codes (which are collected by our third party payment processor on our behalf) in the event you purchase any vehicle registration and/or title services from us, as well as any history and records of Services inquired about, obtained or other purchase information (refunds or cancellations);
- Marketing and Communications Data, including your marketing preferences or your interest in our Services; and
- Other personal information you submit to us through communications, customer support exchanges, our “Contact Us” link, surveys, reporting a problem, email, or otherwise.
Information We May Obtain Through Usage, From Others or by Automated Means
We collect this information:
- Details of your visits to our Services,including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the Services;
- Information about your computer and internet connection, including your IP address, operating system, and browser type;
- Information We Collect from Publicly Available Sources, including registers, the internet, motor vehicle departments or agencies, and suppliers and vendors without obligations of confidentiality; and
- Automated Data Collection Technology, such as cookies, web server logs, web beacons and other automated technologies. For more information about cookies, please see the section about Cookies.
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications on the Websites may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use automated data collection technologies to collect information about you when you use our Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
How and Why We Use and Collect the Information
We use information that we collect or that you provide to us, including any personal information to:
- Manage our contractual relationship with you, including providing you with information regarding any purchased vehicle registration and/or title services, billing and order information and providing customer support services;
- Provide, develop and improve our Services, including delivering our Services to you and for additional purposes that help us to develop and improve the quality of our Services;
- Facilitate communication between you and us, and with any motor vehicle department or agency regarding your purchased vehicle registration and/or title services;
- Comply with a legal, regulatory or relevant industry standard obligation, including this Privacy Policy, intellectual property infringement, or enforcing our Terms and Conditions;
- Protect against, identify and prevent fraud or other criminal activity, claims and other liabilities, that we may notice based upon any activity or use of the Services;
- Improve the security and other related system and network functions including preventing misuse of the Services;
- Perform analytics, including trend analysis, market and consumer research, anonymization and aggregation of personal information; and
- Conduct marketing activities, including contacting you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the order form on which we collect your data, select “unsubscribe” from any emails that you receive from us, or contact us at support@swifttags.net.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy to:
- Our Subsidiaries and Affiliates;
- Fulfill the Purpose for Which you Provided it, such as to motor vehicle departments or agencies, including tag agencies, when acting on your behalf for purchased vehicle registration and/or title services;
- Third party Advertisers, for marketing purposes from which you can opt out of at any time;
- Our Service Providers, who provide support to us in providing our Services to you and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
- Third Party Service Providers for Web Analytics, including automated technology to collect and analyze your information, including personal information to help us understand your use and optimize your experience with the Services (please see the section on Cookies to learn more);
- Professional Advisors and Governmental Authorities, if we believe in good faith that disclosure, access, use or preservation of such information is necessary to (i) meet any applicable law, regulation, legal process or governmental request; (ii) enforce or investigate your compliance with the Terms and Conditions for potential violations; (iii) protect against physical, financial or other harm against the rights, safety or property of you, us, or any third party; and (iv) investigate fraud, technical, security or other operational issues; and
- In connection with Corporate Transactions, meaning changes to our corporate structure due to sale, transfer, merger or other reorganization of our company during which your personal information may be among the items sold or transferred.
We may also share your non-personal information with:
- Our Affiliates and Subsidiaries;
- Third Party Business Partners; and
- Other Users, including aggregated or anonymized customer data to help us improve our Services.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the information, including personal information, you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Services may then be inaccessible or not function properly.
- Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data or by sending us an email with your request to support@swifttags.net.
- Promotional Offers from the Company. If you do not wish to have your email address used by the Company to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by sending us an email stating your request to support@swifttags.net. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions or check the “unsubscribe” box as applicable. This opt out does not apply to information provided to the Company as a result of a purchase, product service experience or other transactions.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
Accessing and Correcting Your Information
You may send us an email at support@swifttags.net to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Cookies
Cookies are text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. Those cookies are set by us and called first-party cookies. We may also use “web beacons” to help deliver cookies and gather usage and performance data. Web beacons do not place information on your device, but they may work in conjunction with cookies to monitor website activity. The information provided below about cookies also applies to web beacons and similar technologies. Conversion pixels are small codes located on a particular web page which are triggered when someone visits a page resulting in an increase in the conversion count. We also may use third-party cookies, which are cookies from a domain different than the domain of the website you are visiting and are used for advertising and marketing efforts.
We can place cookies and other similar technology on your device, including any mobile device. You will have the option to select cookies that you do not wish to have placed on your device by adjusting the preferences found on the cookie manager that pops up when you first visit the website. Should you wish to make changes after that, please contact us at: support@swifttags.net.
Strictly necessary cookies will always be turned on, as they are necessary for your device to work properly with our Websites, and you may select any cookies you would not be willing to allow on your device. Depending on your settings, the following information may be collected through cookies or similar technology: email opens and clicks, your unique device identifier, mobile device IP address, information about your device’s operating system, mobile carrier and your location information (to the extent permissible under applicable law).
Why do we use cookies and similar technologies?
We use cookies and similar technologies for storing and honoring your preferences and settings, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes. Cookies can also help to ensure that the advertisements you see online are more relevant to you and your interests. In addition, cookies can help us to analyze the use of our Websites and online content (analytics cookies) and they can also facilitate/track the interaction on our websites and online content with social media (e.g., links to social media sites, like buttons, etc.).
What types of cookies may the Websites use?
Categories of the cookies that may be used on the Websites are listed below. However, it is important to note that not all cookies may be used in all jurisdictions or websites.
- Strictly Necessary Cookies: These cookies are necessary a website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but that will cause some parts of the website to not work. These cookies do not store any personally identifiable information.
- First Party Analytics Cookies: These cookies allow us to employ data analytics so we can measure and improve the performance of our Websites and provide more relevant content to you. These cookies don't collect information that identifies a visitor down to an individual level that is available to us. These cookies are not passing personally identifiable information to any external third party other than in limited cases when we engage a service provider to act on our behalf but who is then unable to use the data for their own purposes.
- Functionality Cookies: These cookies allow our Websites to remember choices you make (such as your language or the region you are in) and provide more enhanced, personal features. These cookies cannot track your browsing activity on other websites. They don’t gather any information about you that could be used for advertising or remembering where you’ve been on the internet outside of our website.
- Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Websites. They help us to know which pages are the most and least popular and see how visitors move around the Websites. If you do not allow these cookies we will not know when you have visited our Websites and will not be able to monitor its performance.
- Advertising and Social Media Cookies: Advertising and social media cookies (including web beacons and other tracking and storage technologies) are used to (1) deliver advertisements more relevant to you and your interests; (2) limit the number of times you see an advertisement; (3) help measure the effectiveness of the advertising campaign; (4) retargeting to our websites/information and (5) understand people’s behavior after they view an advertisement.
Our purposes for using of cookies and similar technologies
We may use information collected from cookies to identify user behavior and to serve content and offers based on your profile, and for the other purposes described below, to the extent legally permissible in certain jurisdictions.
In other cases, we can associate cookie information (including information from cookies placed via our advertisements on third party sites) with an identifiable individual. For example:
- If we send you a targeted email which includes web beacons, cookies or similar technologies, we would be able to know whether you open, read, or delete the message.
- When you click a link in a marketing e-mail you receive from us, we will also use a cookie to log what pages you view and what content you download from our Websites.
- We may combine data from publicly available sources, and from our different e-mail, website, and personal interactions with you (this includes information collected across our different websites such as our affiliates’ websites). We combine this data to better assess your experience with us and to perform the other activities described throughout our privacy policy.
Other purposes may include:
Do we use any cookies from third party companies?
We may utilize cookies, web beacons and other tracking and storage technologies from third party companies (third-party cookies), such as Meta® (Facebook® and Instagram®), Microsoft®, Twitter®, and Google® to provide us with web analytics and intelligence about our websites which may also be used to provide measurement services and target ads. These companies use programming code to collect information about your interaction with our websites, such as the pages you visit, the links you click on and how long you are on our websites. For more information on how these companies collect and use information, please refer to their privacy policies: Meta® at Meta Data Policy, Microsoft® at Microsoft Privacy Statement, Google® at Google’s Privacy Policy and Twitter® at Twitter Privacy Policy.
What if I don’t want cookies or similar tracking technologies
If you want to remove existing cookies from your device or block them in the future, you can do this using your browser options. Please bear in mind that deleting and blocking cookies may have an impact on your user experience of our Websites.
Data Security
The security of your personal information is important to us. We use appropriate technical and organizational safeguards to protect your personal information from unauthorized use, disclosure, and loss. As a matter of security, we do not disclose the specific details regarding our security posture as this information could be used by criminals and other bad actors. For more information on our security practices, please contact us.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
Where Your Personal Information is Used or Accessible
We are incorporated in the United States and certain personal information will be accessed and stored there. We may also contract with cloud service providers and other third parties located in other countries, and certain personal information may be accessed from additional countries. Where required, we have put in place appropriate safeguards with our affiliates, services providers, contractors, and other business partners and agents to manage transfers of personal information in a manner that addresses security protocols.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at support@swifttags.net.
